Independent verification for outbound contact
Before you trust company contact, check it
Give customers and connected systems a way to verify who contacted them, what it is about, and whether protected messages or certified content still match what was issued.
Privacy-respecting by design. TraceProof supports public and private traces, protected message verification, exact content checks, and richer certified-image checks without relying on full message transcript storage. Free Developer account available now.
Verified outbound contact and certified-content trust
Trace Verified
Declared contact context
Customer support chat · Certified content available
Live demos
See how TraceProof works in real interactions
Explore three examples: a verified outbound AI call, a verified chat conversation, and a Salesforce workflow demo using Agentforce.
Outbound AI call verification
Verify AI-initiated calls using a TraceProof reference to ensure the interaction is genuine before you engage.
- Verify the caller before sharing information
- See the TraceProof reference and verification flow in action
- Experience how trusted outbound AI interactions can work in practice
Verified AI chat
Chat with our assistant to see how TraceProof provides real-time protection and trust within a live conversation.
- Experience a verified conversation in real time
- See how TraceProof can support trusted inbound interactions
- Open the chat widget and try it directly from the page
Salesforce + Agentforce demo
See how TraceProof fits into a Salesforce support workflow, with Agentforce contacting the customer and the recipient independently verifying the outreach.
- Follow the end-to-end Salesforce support scenario
- See how verification fits inside the existing workflow
- Watch the customer trust flow from outreach to response
Three trust questions
Every sensitive outbound contact should make 3 things clear
Before someone trusts a call, message, workflow request, AI interaction, private trace, or certified image, these basics should be clear.
Who is this?
Verify the company, sender, agent, and source behind the contact or certified content.
What is this about?
Show declared context so the recipient understands what the contact or certification is about.
Has it been altered?
Check protected message integrity or confirm certified content against the original.
If those basics are missing, legitimate contact gets ignored, automation looks risky, and teams move more cautiously.
How TraceProof works
Trust that travels with the contact or content
TraceProof creates a verifiable trace for outbound contact or a content certification event, binds declared context and proof data to it, and lets recipients or connected systems verify independently.
1
Register approved senders
Companies register the senders, agents, workflows, and systems allowed to issue trusted contact or certified content.
2
Create the right trace
When outbound contact happens, or content is certified, TraceProof creates a public or private reference and binds declared context, protected message integrity, exact proof data, or certified-original checks to it.
3
Verify independently
Customers, partners, employees, and connected systems can verify issuer, context, message protection, private access when needed, and certified content matches without TraceProof storing full message content.
Trust without surveillance — TraceProof stores only the proof needed to verify issuer, context, and integrity without keeping the full conversation. It can also support richer certified-image checks when the original file is included with the certification. You can see it live in our own TraceProof-enabled chat on this page.
Who TraceProof helps
Built for issuers, recipients, and connected systems
TraceProof helps the organisation issuing the trace, the person receiving it, and the system that may need to check it before acting.
For teams sending outbound contact
Use TraceProof to add verifiable trust to customer-facing calls, messages, workflows, and AI-powered outreach without turning your system into transcript storage.
- Register and manage approved senders, agents, and workflows
- Control credentials and trace issuers
- Add trust to voice, messaging, support, workflows, and AI-powered outreach
- Choose public traces or private traces when the recipient should need a second code
- Bind declared context, message integrity, and exact content proof data to each certification
- Include the original image too when you want richer uploaded-image checks
For people receiving it
Recipients can check where contact or certified content came from, what it is about, and whether it looks trustworthy before they respond, escalate, publish, or approve it.
- Verify company, agent, and source independently
- Review declared contact context
- Check message protection or certified content status
- Open private traces with the extra access code when one is required
- Save verified traces to private history
For systems checking it
Partners, marketplaces, platforms, and other connected systems can verify before they accept, route, automate, or rely on what they received.
- Check issuer and trust status before downstream action
- Confirm declared context before a workflow continues
- Check exact certified images or richer uploaded-image matches
- Support company-to-company trust without relying only on screenshots or claims
Use case
Check the interaction before anyone acts on it
A TraceProof reference travels with the contact or certified content. Before anyone responds, escalates, publishes, or hands it to a person or system, they can verify where it came from, what it is about, and whether protected content matches the certified original.
- The sender, agent, or workflow shares declared context and a TraceProof reference for the contact or certified content
- The recipient checks who it came from, the source, and either message integrity or content status independently
- A person or system gets a clearer picture before deciding what to do next
A practical trust flow for voice, chat, support, workflow contact, and certified content.
Two ways to verify
Use the right verification path for the job
TraceProof supports protected conversations and content certification.
Protected conversations
Verify who issued the interaction, what it is about, and whether protected messages were altered without storing full message content.
Exact image checks
Certify an image and let others check whether the file they have is exactly the same certified image.
Certified-original image checks
Include the original image with the certification when you want others to upload an image and look for likely related certified matches, not only exact same-file matches.
Scenarios
How organisations use TraceProof in practice
TraceProof becomes more useful when someone else can verify independently before acting on what they received.
Company A issues, customer checks
A business sends a TraceProof reference with a support interaction, workflow outcome, or certified content. The customer checks it before they respond or trust it.
Company A issues, Company B verifies
A supplier, partner, marketplace, or platform receives the reference and checks the issuer, context, and protection status independently.
Private trace when only the intended recipient should see it
Company A shares a public reference plus a second private access code, so the trace can still be verified but only by the intended party.
Pricing
Simple pricing to get started
Choose a plan based on shared TraceProof certification volume, protected conversation usage, and agent count.
Best place to start
Developer
Free
Testing and early integrations.
- 1,000 certified interactions / month
- ~16 protected conversations / day*
- 3 agents
Growth
$29 / month
Startups and early live use.
- 7,500 certified interactions / month
- ~125 protected conversations / day*
- 10 agents
Professional
Contact sales
Growing teams and multi-agent live use.
- 25,000 certified interactions / month
- ~417 protected conversations / day*
- 25 agents
Enterprise
Contact sales
Broader rollout and tailored for your needs.
- Tailored certifications
- Tailored protected conversations
- Tailored agents
Exact Image checks are included in the same TraceProof certification plans.
Richer uploaded-image checks are available as an add-on (partial image checks, crops, resizing, etc.)
FAQ
Frequently asked questions
What is TraceProof?
TraceProof adds a verifiable trust layer to outbound company contact and certified content. It helps organisations show where something came from, what it is about, and whether protected content matches the certified original.
Does TraceProof store message content or image files?
TraceProof can verify message integrity without storing full message content. Exact image certifications are based on file-byte proofs, and richer certified-image checks are available when the organisation also chooses to include the original file with the certification.
Can TraceProof certify images or other content?
Yes. Organisations can certify images and let recipients verify them in two ways: exact same-file checks from the certified proof, or richer uploaded-image checks when the original file was included with the certification.
Who can verify a TraceProof reference?
Customers, partners, employees, or connected systems can verify the trace they receive. In many flows, Company A issues the trace and Company B, the customer, or another system checks it independently. Organisations can also review verification coverage and integrity checks inside their own trace history.
What does TraceProof verify?
TraceProof can verify where the contact or certification came from, the declared context, the source and time of contact, whether protected messages were covered, and whether an image exactly matches or is likely related to a certified original depending on the certification path used.
Can this work for agent-to-agent interactions?
Yes. The same verification model can support software agents checking where incoming interactions came from, what they are about, and whether protected messages were altered.
Start making outbound contact easier to trust
Give customers, partners, employees, and connected systems a clearer way to verify calls, messages, workflows, AI-powered outreach, private traces, and certified content before they act on them.